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Time Doctor

Time Doctor

Starting at $7 per month
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Overview

What is Time Doctor?

Time Doctor offers in-depth productivity analytics, giving business owners insight on how to improve performance and scale.Going beyond tracking and monitoring, Time Doctor’s suite of tools put data-driven improvement front and center, helping to ensure that teams of all…

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Recent Reviews

TrustRadius Insights

Helpful Tracking Tool: Users have found Time Doctor to be a helpful tool for tracking computer activity and accurately accounting for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Basic

$7

On Premise
per month

Basic

$7

Cloud
per month

Standard

$10

On Premise
per month

Entry-level set up fee?

  • $9.99 per user
    Optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Time Doctor?

Time Doctor offers in-depth productivity analytics, giving business owners insight on how to improve performance and scale.


Going beyond tracking and monitoring, Time Doctor’s suite of tools put data-driven improvement front and center, helping to ensure that teams of all sizes are actively working on the right things while also offering actionable insights to maximize performance and efficiency. Time Doctor tracks the collective hours a team puts in. But it also provides a detailed breakdown of the time spent on each project, client, or task, down to the second. This helps executives gain a better understanding of how time is invested, validating the time allocated to each activity and project. This data is not only vital for accurate client billing but also indispensable for maintaining precise payroll records.


Workday analytics are presented through dashboards, and over eight analytic reports and premium features that showcase productivity indicators. This includes web and app usage, daily timelines, projects and tasks, as well as productive and unproductive time.


Leaders can identify top performers, inefficient processes and unhealthy behaviors to improve performance and morale. What’s more, every team member can use these analytics to identify their own strengths and weaknesses to pinpoint where improvements can be made.


Time Doctor ultimately aims to bring clarity to the user's workday, helping to ensure that every minute of the workday is accounted for and optimally used.


Time Doctor Features

  • Supported: Employee Monitoring: Bosses can make sure company time isn’t being wasted, as Time Doctor tracks workers' activities. Employers can track the sites employees visit, their keystrokes and mouse movements, and take periodic screenshots automatically or on request.
  • Supported: Payroll: The system incorporates both hourly wages and fixed salaries into time tracked to automate payroll calculation. This information can be exported through an integrated payroll provider.
  • Supported: Report Production: The system automatically produces reports on activities and productivity at predetermined intervals. These tools help stay up to date on what employees are working on and if they are completing their tasks in an efficient manner.
  • Supported: Client Portal: Information can be made accessible through client logins that display only work done for that client.
  • Supported: GPS Tracking: Employers can make sure their workers are where they are supposed to be when on assignment through their smartphone.
  • Supported: Platform Support: Time Doctor is compatible with desktops, tablets, Android and iOS.

Time Doctor Screenshots

Screenshot of Web App and Usage ReportScreenshot of Timeline ReportScreenshot of Realtime DashboardsScreenshot of Attendance ReportScreenshot of Real-Time Email NotificationScreenshot of Interactive Desktop AppScreenshot of Timeline

Time Doctor Videos

An overview of what Time Doctor is: a productivity tool with time management apps that lets users harvest time tracking data on a company's work habits and then provides analytics to show key areas where improvements can be made.
A quick overview of Time Doctor’s Integration options and how they can help gain deeper insights into team performance and where to make improvements.
This video explains how to use the Time Doctor desktop app.
How Time Doctor's reports can help improve team performance.

Time Doctor Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Chrombook
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, Russian, Spanish, Portuguese, Arabic, French, German, Turkish

Frequently Asked Questions

Toggl Track, Hubstaff, and Harvest are common alternatives for Time Doctor.

Reviewers rate Usability highest, with a score of 10.

The most common users of Time Doctor are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(100)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly make the following recommendations about Time Doctor:

  1. Users suggest considering more customizable reports to better suit individual needs.
  2. Several users express a desire for improved customer service and faster response times to resolve technical issues.
  3. Some users recommend clarifying the usage and limitations of the software to address any potential invasion of privacy concerns.

These recommendations focus on enhancing customization options, improving customer service, and providing clear information about the software's features and limitations.

Attribute Ratings

Reviews

(1-15 of 15)
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July 07, 2021

Excellent Tool!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Time Doctor is a game changer! My role in the organization requires a high level of engagement with our clients and the staff members. Engagement is one thing and I have other tasks to do like checking the team's productivity daily, weekly, and monthly. When this was rolled out in the organization, I was very happy because this allows us to measure our productivity at the click of a mouse.
  • The timeline report is very helpful for me in checking the team's attendance. When I start my day, I don't have to chat each person in the team to check if they already started working. This report displays a real-time view of online and offline staff in the team.
  • The desktop application is very easy to use. No drama!
  • Other reports that we often use in translating productivity is the Total Hours Tracked and the Web and App Usage. Hours Tracked outlines how long a staff member spends working at the computer vs. away and how long their breaks last. Web and App Usage records which websites and applications are used while working so we can track patterns and learn how to keep the team on task.
  • When checking/viewing Web and App Usage, I wish there's an option on this page to update or change the app's rating without going to settings page. It will be a lot easier for us to update the ratings on the Web and App Usage.
I would certainly recommend Time Doctor. If you are managing a large group, this app is for you! It would certainly save you a lot of time in checking your team's productivity. Working from home or remotely? Not a problem, this tool will certainly be your go-to app in managing your team.
Ahmed Elawady | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Time [Doctor] for all employees[.] It was very helpful during COVID-19 through [work from home needs.]
  • Photo screenshots
  • Calculate the exact working minutes
  • Automated calculations of payrolls
  • Decrease the fees slightly
  • Video recording
  • Need better synchronization between PC and mobile app
Any home working company will need Time [Doctor] or any other app like it[.]
Mark Rueckert | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Time Doctor was introduced to our company when we merged almost 2 years ago. It is used to track the time of each employee for hr purposes and project management purposes. The system is very faulty and super outdated. I would not recommend this system to anyone! Great idea, poorly implemented.
  • Upsets you. Time Doctor does a great job making you upset when it glitches out and stops tracking your time.
  • Not tracking your time. Weird right? Shouldn't time tracking a product track your time? Well, this one doesn't... it attempts it, but it rarely gets it right.
  • Blowing off support. They do an excellent job never answering your emails or concerns.
  • FIX YOUR APP!!! A huge part of my day is spent on the phone and working remotely. I downloaded the app and did everything support told me to fix it. I spent a month testing out everything they told me to get this to work. But no matter what, about 5 minutes into working, the app would stop tracking my time. I spent more time working on the app than on my job.
  • Update the UX! I was embarrassed for the company when I first opened time doctor. It looked like it was created in the '90s and hadn't been touched since.
  • Get better support. I had a lot of issues with using this product. Every time I'd reach out it would take several days to get a response. Then the response would be vague and took multiple emails to figure out what they were saying. Terrible support.
The idea of Time Doctor is awesome. We wanted to use it to track our hours for HR purposes and then the really exciting thing was tracking the hours we were working on specific projects so we could be more efficient. But the system lagged and glitched out so often that we never were able to get accurate readings on our projects.
September 07, 2017

Time Doctor Saved My Tail

Hillary Smith | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have assistants that work remotely. We have had issues in the past with them logging many hours that should have not been "on the clock" hours. Time Doctor allows accountability for remote work and the screenshots that let me know that they are really staying on task. Both of my employees are using it.
  • Screenshots. Very great feature.
  • Prompts when employee is away...reminding them to clock their time.
  • Ease of dashboard use.
  • No screenshots for mobile use time logging...though I don't know how that would be done anyway. My employee said that Time Doctor was slowing down her computer, so she was logging her time on her phone--but then I couldn't see the screenshots.
  • Tech support is a little hard sometimes.
I don't really have any "less appropriate" scenarios in our usage. It has been just what we needed. I wished I had known about it a year ago.
July 21, 2017

Works great

Neil Reeve-Newson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Used among the whole team for bookkeeping and managing projects. Works great.
  • Project scope
  • Improving time efficiency
  • Staying on budget
  • Would be nice to be able to manage frequency of popups
Best for people who bill and pay by time and use it to see how long tasks actually take.
Hitesh Trivedi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Due to its nice features, I like this product. So for my personal work, I have been it for the last 6 months. Also, I m working as remote developer so my client company is using time doctor and I'm part of that. I got the info about time doctor from my client. They need it because they are hiring remote developers and time doctor is good for that.
  • Record the time in very accurate way.
  • Web dashboard and application both are easy to use.
  • Gives us warning if we are doing non-important things like Facebook, YouTube etc.
  • Time doctor support is very kind, they hear our problems and that I like most.
  • In billing once a card is added we cannot delete that. So it should be like we can delete the old one and add the new one.
  • In the desktop application its starts recording time when we set the task name and press enter, instead of that we should click on a start button.
  • In an account we need to define some sites' URL, so whenever a user opens that it stops recording time without his permission.
It is a very useful tool for companies who are going to hire a remote developer. Installation and use are very easy compared other products. The record time accuracy is good. It also provides a mobile app. So it's good if we go outside and we can work on the mobile app. We’ve been using it for 2 years and it feels good that I don’t have to worry about time because at last, we can send a report to a client in a very easy way.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Time Doctor is used by the whole organization to track the login and log out time, to check their productivity and to handle payroll of every employee. It is being used by our sales and lead generation department. Time doctor addresses the concerns of how to track individual performances and how to accurately pay employees based on their work hours.
  • Helps in accurately paying employees based on their work hours.
  • Helps in tracking individual performance.
  • Increases productivity of each employee.
  • To be able to provide an option for mass payouts using other payment methods.
  • To be able to provide a 1099 form.
Time doctor is well suited to address payroll and attendance tracking concerns. However, it is not well suited to address the effectiveness of an employee as it is unable to gauge the quality of work.
Kishore Kumar A | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used by the technical teams in our organisation to report on project time sheets. It mainly addresses the issue of time tracking for remote employees and it improves the productivity of the team while they are not in the workplace by allowing them to keep track of their work and delete non-productive work that was tracked.
  • Tracking time of remote employees is a breeze.
  • Even when there is poor connectivity or no connectivity, the use of time doctor enables positive reporting.
  • The flexibility in tracking time and monitoring productivity at the same time by giving control to the users to track their own time is genius.
  • The mobile app for owners/managers managing the team can have an overhaul.
  • The tracking app can have conditional alerts, example if I have facebook.com on a list, and when the user visits the site, it could pop-up that you are on a non-productive site.
It is suitable for teams where productivity is measured based on the time they put into the work, especially on a computer. It is not so applicable for remote teams that do both online work and offline work (non-computer work).
Caleb Harris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I just use it for myself to keep track of the tasks I work on and the time I work on them.
  • Easy to add tasks and projects
  • Easy to add manual time
  • Option to automatically run on startup and last task reminder popup ensures you don't forget to start the timer
  • More filters, sort, and search options with reports and ability to create custom reports
  • Ability to see active time spent editing or reading actual files with filenames shown, not just the application running them.
  • Ability to categorize or change instances of web and app usage to be labeled as productive or poor time use. Also ability to differentiate between work and personal productive time and be able to filter, sort, and search these in reports as well
Marc Harty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Time Doctor to track everything. It's helpful to track billable time. We also use it to monitor education and training hours. The problems Time Doctor solves are quite extensive: it shows exactly how much time a project takes. So if we underestimate, now we know better. Second, it shows where time is fragmented or lost (via screen captures) so that helps us realize where we can be both more efficient and more effective.
  • Tracked time both macro (categories) and micro (down to the project and the tasks)
  • Reminded us when we went off task and got lured in via social media
  • Provides us with detailed reports to share with joint venture partners, clients and more
  • Navigation on the website: chunk the information into smaller categories so things won't be missed.
  • More graphical displays of time usage other than bar graphs
  • More tips on how to categorize time and how best to track it
Suited well for service-based industries where time tracking is essential for billing and revenue. It's also appropriate for both business and personal use. (For example, to track studying hours or education and training time. Less appropriate? Blue collar usage where the traditional time clock/timecard may still come into play.
Diego Neri de Souza Felix | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am using TimeDoctor by myself because my actual company doesn't offer any tool to control my productivity. My goal with that is to track my work hours integrated with Teamwork Project Management. I create the tasks in Teamwork, with a management view and track my hours, so I can justify all my activities to my manager.
  • Track your web navigation
  • Track the poor worked hours
  • Takes screenshots
  • Be able to parametrize how many hours a day is a work day and be able to split the normal hours with extra hours worked
  • A portable client
  • Review any past day worked on a client (mobile or desktop)
Time Doctor is excellent for tracking hours. Sometimes, I get confused when extracting some reports. For example, on the timesheet report, putting all the days side by side is a little bit confusing. It’d be great if the report can extract all hours in a calendar format, so I can improve my reports. I am not comfortable creating the tasks there, as I can not provide details in there or add any attachments.
Score 8 out of 10
Vetted Review
Verified User
I use Time Doctor for myself. As a consultant, it's been helpful using Time Doctor to track my individual projects and also produce reports for invoicing my clients. It also is a motivator showing my actual productivity time instead of guessing the amount of time I worked on a tasks. It's a software I'd definitely recommend to consultants and those who have difficulty managing their time.
  • Managing tasks and projects. Especially good if you're handling multiple projects.
  • Reporting. Offers excellent overview of actual productivity time.
  • Access. Being able to access Time Doctor from my desktop and mobile device is convenient and a bonus that it also tracks time across multiple devices.
  • Not being able to edit or remove projects from the app instead of having to go to the desktop.
Suitable for consultants and individuals for time management and reporting. For companies, they have to rely on the individual user to be honest with their tasks and time usage recording in order to product accurate reports. I haven't tested it on a company-wide level yet so can't comment on its effectiveness.
Ruby Javaid | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Time Doctor has been a lifesaver for me. I am a one-person design company and I need to track the time I spend on many different projects all at once. My previous solution was to write down the time on sticky notes or note pads, but there was always the chance that I might misplace it or lose it. Nor could I generate my invoices from my home office if I'd left the billing hours info at my office. So this was a great all in one solution. Now I can choose the task I'm working on and don't have to worry about writing things down. If for any reason I forget what I was doing for a client and didn't make my task name specific enough, I can go back and take a quick look through the automatic screenshots. I also love that I can see how much time I spend on email and other admin tasks vs the actual design work. Love the reports that Time Doctor gives me as well.
  • One click to choose projects and tasks you've already created so that you can quickly choose what you're working on and basically set it and forget it.
  • Automatic screenshots so that I can always reference back to what I was working on.
  • The reports! There are reports for every project and time use. Helps me see exactly where my time is going and how I can better maximize it.
  • One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.
  • Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.
Very well suited to freelancers or anyone who works on projects that must keep track of billable hours, especially when you have many projects going all at once.
Chris Basson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am an e-learning consultant and I work on a lot of different projects for a lot of different customers. Time doctor helps me to keep track of my productive time and it helps me to log the amount of time I spend per customer and by project. It also has a very good report function that I use when preparing my billing.
  • Because Time Doctor has a desktop app it helps me to organise my time usage. I can work on multiple projects for multiple customers in one day and I can log their time by just clicking on a task.
  • It provides me with a source of reassurance that my time is logged somewhere and that screen shots are taken from time to time. If there ever is a situation where a client wants to dispute the time that I spend on a project then I have some means of proving that I actually did work on the project.
  • It keeps me productive. Because it actually keeps track of the time I spend working I am much more productive. It also helps me with reminders if it picks up I might be busy with a task that is not work related.
  • It has very powerful reports that can be accessed online and the information can be exported to Microsoft Excel. This makes my life easier when I have to create invoices at the end of the month.
  • The desktop tool is easy to use and very effective, this is a huge plus for Time Doctor.
  • It would really help me a lot of I was able to generate a report from Time Doctor to show per project the amount of time I spent. Something like a PDF with the time doctor logo on it and the amount of time I spent per task per project. I would love to be able to download this and attach it to my invoices as proof of the amount of time I spent on a project.
  • I would love to have an option where I can add a client to a project. I work on multiple projects for one client and that means that I have to adapt time doctor so that I enter the project name in the 'Task' space of the desktop tracking tool and the client's name in the 'Project name' space. As I mention it there is a workaround for this but it would be nice if I can group projects by client as well.
It is obviously well suited for situations where your majority of work is on a computer because it keeps track of the amount of activity. It is less suitable for work that requires you to work off a PC but it has a very clever way of asking if you spent non-active time on a task or a project.
Dailen Gunter | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I used Time Doctor as a freelancer to keep track of what I was working on and how long I was working on it. The biggest part of Time Doctor that I utilized was the screenshots because it captured not just what apps were open but what I was DOING in those apps. For instance, I may have been using LogMeIn to work on a sales person's computer, but the screen shots allowed me to see that I was fixing their email.
  • (Virtually) unlimited screenshot storage
  • Built in time tracking and cost tracking
  • Time efficiency tracking
  • Screenshots were taken at regular intervals but not necessarily relevant, found a competing product which didn't just take screenshots while active but took them as things changed. So an email I read for 10 mins didn't have 5 screenshots but the moment I switched to Chrome it took a new screenshot.
  • This product seems good for business OWNERS but not freelancers. I needed to be able to track time and then invoice it. It felt more like Time Doctor was designed to gather the time and cost info and then I use that info in other ways (i.e. cut an employee a check or put the info in QuickBooks).
  • The negative aspects of "Time wasted" actually felt demeaning. While it is in fact "time wasted", steering away from the negative terminology would be less off-putting like saying "Unproductive Time".
Time Doctor seems perfect for someone tracking the tasks of several employees who are difficult to manage or keep on task, albeit with a bit of a over-bearing controlling factor. Would like to see it more "hidden". Time Doctor needs more direction to be relevant with freelancers.
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